Thursday, January 20, 2011

Customer Relationship Management Sales Training In Dubai Power Selling

Customer Relationship Management Sales Training In Dubai Power Selling
Image via WikipediaPower SellingMeirc Training and ConsultingDec 4 - 8, 2011 DubaiProgram Objectives:BY THE END OF THE PROGRAM, PARTICIPANTS WILL BE ABLE TO: * Identify the behaviors and skills of a successful sales professional. * Describe different types of selling models. * Understand prospecting and be able to conduct a powerful sales call. * Use a customer centered selling approach to provide value. * Choose a closing technique to earn the business. * Manage the customer relationship on an ongoing basis. * Develop an action plan to apply new skillsThis Program is designed for:Sales people, sales support, as well as potential candidates for sales positions who want to build and revitalize their existing selling skills.Program Outline:SELLING SKILLS ASSESSMENT * Sales Competency Model * Behaviors, Characteristics and Skills of a Successful SalespersonTYPES OF SELLING * Strategic Selling and Buyers Influence * Planning your Calendar to Achieve Sales Goals and Build a Sales Pipeline * Retail (Face-to-face) Selling * Relationship (Consultative) Selling * SPIN(R) Selling: The SPIN(R) Sales Model * Characteristics of Different Selling Models, Types and StructuresSALES CLOSING * Attitude of the Sales Professional * Dealing with Customer Objections * Various Closing Techniques * The Feel Felt Found Approach * Strategies to Respond to Common New Business Objections. RELATIONSHIP MANAGEMENT (PARTNERING WITH CUSTOMERS) * Technologies or Methods for Maintaining Customer Information CRM * Strategies to Maintain Communication with a Customer * Customer Marketing Pyramid * Relationship Marketing * Consultative Selling * Life Time Value of a Customer (LTV) * Conflict HandlingSALES WIN-WIN NEGOTIATIONS * The Phases of Sales Negotiations * The Harvard Model Applied to Sales Negotiation * The Art of Bargaining and Concessions HandlingNLP AND EMOTIONAL INTELLIGENCE IN SELLING * What is NLP? * Implications for Marketers, Sales Advertising People * Hypnotic Marketing and Hypnotic State Inducing Vocabulary * Mind ReadingRelated Articles * CustomerCentric Selling Offers Its Clients the Highly Acclaimed Sales Process ManagementTM Workshop in Boston Free of Charge (prweb.com) * What Interviewing 31 Sales People Taught Me About "Sales" (quicksprout.com) * The Post-Financial Crisis B2B Sales Professional (customerthink.com) * Sales 101 Alone Doesn't Get The Job Done Anymore (davesteinsblog.esresearch.com) * Negotiate With Ease and a Smile! (personalbrandingblog.com) * eCornell Selects Resolution Systems Inc. to Deliver Strategic Sales Consulting Services to Corporate Sales Team (prweb.com) * Isn't It Time We Re-Defined Selling? I Think It Is (customerthink.com) * The Forgotten Conversion in the Sales Process: Lead-to-Customer (hubspot.com) * Improving Sales: The Excuse Departement is Closed (cloudave.com) * CAR-Research XRM and Joe Verde Group Announce Strategic Alliance; Provide Auto Dealers with Powerful CRM, Marketing and Sales Management Tools (prweb.com)

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